Some of our Partners
Building growth upon secure foundations
Empower your business with our comprehensive IT-managed services. We deliver end-to-end solutions, including helpdesk support, remote infrastructure and network monitoring, and strategic technology consulting—all built upon a security-focused foundation.
Our team ensures your systems run smoothly, proactively addressing issues and optimising performance. With our expert support, you can focus on growing your business while we handle the complexities of IT management. Let us be your trusted partner in technology, providing the reliable, secure solutions your company needs to thrive.
We’re committed to collaborating with our customers to develop IT strategies to ensure they achieve the next level of business efficiency and positive user experiences. We always have your back with 24x7x365 support.
Cyber Security
Specialist capabilities for a secure foundation for your business.
Innovative Solutions
Our focus on emerging technologies ensures the best solutions.
Customer Focus
Building trusted relationships with a commitment to customer success.
Our Packages
We’ve created a simple 3-tier Managed Service model based on years of industry experience and most importantly listening to our customers. Our service offerings control IT costs without compromising on quality.
Essentials
- 9am-5pm IT Help Desk
- Device Monitoring
- Device Management
- Centralised Anti-Virus
- Spyware Management
Standard
- 8am-6pm IT Help Desk
- Device Management
- Centralised Anit-Virus
- Spyware Management
- Proactive Network Monitoring
- Proactive Device Monitoring
- Backup Monitoring
- Reporting
- Performance Reporting
Premium
- 24/7 IT Help Desk
- Device Monitoring
- Device Management
- Centralised Anti-Virus
- Spyware Management
- Proactive Network Monitoring
- Proactive Device Monitoring
- Reporting
- Performance Reporting
- Consulting Services
- Business Continuity
- Disaster Recovery Planning
What our Clients Say
"The team at Novo3 have been a huge asset to our small business on so many occasions. Their timely assistance and attention to detail has made the technical aspects of our company far less daunting for those of us who are not IT savvy. We could not recommend them more highly."
Eliza
Director
"It is essential for our company to have someone managing our infrastructure that we can trust, and we know will work with us through any bumps along the road."
Simon
CTO
"Novo3 has transformed our ICT infrastructure through our strategic partnership with them. Their expertise in network optimization, cloud integration, and cybersecurity has ensured seamless operations and robust data protection. Their proactive approach to system maintenance and innovative solutions have been pivotal in driving our technological advancements."
Adam
ICT Manager
"It’s essentially a partnership for helping me consider all items, ensuring we succeed as a business. I know I have the support to ensure that the Kogan operation has minimal downtime or is running as efficiently as possible."
Joshua
Head of IT & Security
“Since the project has been completed, we have noticed that the systems are running well. Testing and benchmarking show we are getting extra performance out of the infrastructure with zero downtime.”
Winston
Director of Systems and Infrastructure
